Shipping policy
Please supply a mobile phone number with your order to receive text updates on your shipment.
If you select an upgrade to either the hard drive or operating system dispatch will be delayed by 24 hours to allow us time to complete the upgrade and retest the device.
SHIPPING RATES - UK AND EUROPE
UK delivery price quoted is to UK mainland only and not to off shore territories. If your location is not listed we are unable to provide a delivery service, sorry. European prices quoted are for mainland delivery only, not to offshore locations
Deliveries of multiple items or large items will incur a charge.
European deliveries normally 3 to 5 working days depending on location.
SEE BELOW FOR FULL RATE TABLES FOR UK AND EUROPE
| LOCATION | BELOW 20KG | ABOVE 20KG |
| AUSTRIA | £20.00 | Calculated at checkout. |
| BELGIUM | £16.00 | Calculated at checkout. |
| BULGARIA | £17.00 | Calculated at checkout. |
| CROATIA | £17.00 | Calculated at checkout. |
| CZECH REPUBLIC | £20.00 | Calculated at checkout. |
| DENMARK | £20.00 | Calculated at checkout. |
| ESTONIA | £20.00 | Calculated at checkout. |
| FINLAND | £20.00 | Calculated at checkout. |
| FRANCE | £16.00 | Calculated at checkout. |
| GERMANY | £16.00 | Calculated at checkout. |
| GREECE | £20.00 | Calculated at checkout. |
| HUNGARY | £20.00 | Calculated at checkout. |
| IRELAND | £16.00 | Calculated at checkout. |
| ITALY | £20.00 | Calculated at checkout. |
| LATVIA | £18.00 | Calculated at checkout. |
| LITHUANIA | £20.00 | Calculated at checkout. |
| LUXEMBOURG | £14.00 | Calculated at checkout. |
| NETHERLANDS | £16.00 | Calculated at checkout. |
| POLAND | £20.00 | Calculated at checkout. |
| PORTUGAL | £19.00 | Calculated at checkout. |
| ROMANIA | £20.00 | Calculated at checkout. |
| SLOVAKIA | £17.00 | Calculated at checkout. |
| SLOVENIA | £17.00 | Calculated at checkout. |
| SPAIN | £19.00 | Calculated at checkout. |
| SWEDEN | £20.00 | Calculated at checkout. |
We use UPS for the majority of our deliveries. For more information or to track a parcel please visit https://www.ups.com/gb/en/Home.page
- If the delivery date is not convenient, you can use the text or email to change it.
- All you need to do is send mobile number with your paypal payment.
- Most deliveries will require a signature. Please ensure someone is at the address to accept and inspect the item.
- When signing you will notice that most couriers include the term “Received in good condition”. If you are unable to check the item please add “Unchecked” next to your signature.
- FAILED DELIVERIES - If a package is not signed for, it will be held at your local depot for 3 days waiting for collection and then returned to us. All returns/re-delivery to us will incur an additional postage charge.
- DAMAGED IN TRANSIT – Because damages must be reported to our couriers within 7 days please ensure your item is checked and any damages are reported to us within this time.
- PACKAGE CONTENTS - Any missing parts must be reported within 7 days. If you are unable to check your item or contents within 7 days of delivery please request a later delivery date.
DELIVERY ON LARGER ORDERS
Charges for larger orders will be calculated at checkout.
INTERNATIONAL ORDERS
Charges for international orders will be calculated at checkout.
If you have questions regarding delivery please contact info@itzoo.co.uk